Shipping & Delivery Policy

Clozay.com
A venture by Gemini Ventures

Thank you for shopping with us at Clozay.com. We are committed to delivering your products in a timely and reliable manner. Please read our shipping and delivery policy below.

Order Processing & Dispatch

Once your order is successfully placed, we begin processing it immediately. Most orders are shipped within 3 to 5 business days. Processing times may vary slightly depending on product availability and order volume.

Delivery Timeline

Delivery usually takes 3 to 7 business days after the item is dispatched. The exact duration depends on your delivery PIN code and local courier availability.

Tracking Information

You will receive a tracking link once your order is dispatched. Tracking details will be sent via the email or phone number you provided at checkout. Please ensure your contact information is accurate to avoid communication delays.

Courier Delays

While we strive to deliver your orders promptly, India’s diverse geography and reliance on multiple courier partners can sometimes cause unexpected delays. In rare cases, delivery may be delayed by 2 to 5 additional days. We appreciate your patience in such instances.